Terms of Service
Naa’m Jewelry (“we,” “us,” or “our”)
Welcome to shopnaam.com. By accessing our website, browsing our collections, or purchasing from Naa’m Jewelry, you agree to be bound by the following Terms of Service, along with our Privacy Policy and Return Policy. Please read these terms carefully before placing an order.
General Conditions & Website Use
By using this site, you represent that you are at least the age of majority in your state or province of residence. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if fraudulent or unauthorized activity is suspected.
All content on shopnaam.com—including text, high-resolution product photography, logos, branding, and design elements—is the exclusive intellectual property of Naa’m Jewelry and protected by applicable copyright and trademark laws.
Product Authenticity & Material Accuracy
At Naa’m Jewelry, we hold our craftsmanship to heirloom standards:
Materials: All solid gold pieces (10k, 14k, and 18k) are crafted strictly from solid gold—never gold plated or vermeil.
Gemstones: Diamond, CZ, moissanite specifications are listed as accurately as possible. Due to natural variations in gemstones and hand-finishing, slight unique characteristics may occur.
Visual Representation: We make every effort to display the colors, metal tones, and proportions of our jewelry accurately. However, actual colors may vary slightly depending on your device’s screen settings.
Pricing & Order Acceptance
Currency & Payments: All prices are listed in USD. Payment must be made in full at checkout via our authorized payment processors.
Price Adjustments: Due to fluctuations in precious metal market values, prices are subject to change without prior notice.
Errors & Corrections: In the rare event that a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel or refuse any orders placed for that item. If your card has already been charged, we will issue a full refund immediately.
Shipping, Delivery & Risk of Loss
Orders are packaged with secure, discreet outer packaging to protect your purchase.
Tracking & Signatures: High-value solid gold shipments may require a signature upon delivery for customer protection.
Risk of Loss: Ownership and risk of loss pass to you upon delivery to the shipping address provided at checkout. We are not responsible for delays caused by shipping carriers or incorrect address entries.
Returns, Exchanges & Order Cancellations
Our priority is that your pieces become a lasting part of your story. Please review our full Return Policy for specific instructions on eligible items, return windows, and restocking conditions.
Custom designs, resized items, or personalized pieces are final sale and non-refundable unless a manufacturing defect is present upon delivery.
Limitation of Liability
Naa’m Jewelry shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, improper care of jewelry, or inability to wear products due to individual metal sensitivity (though all pieces are nickel-safe and solid gold).
Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of New York, United States.
Contact Information
Questions about the Terms of Service should be sent to us at:
Brand: Naa’m Jewelry
Email: naamjewelry@outlook.com
Website: https://shopnaam.com